Privacy Policy
Last updated: August 3, 2026
This Privacy Policy describes how Rothana ("we", "us", or "our") collects, uses, and protects your personal information when you use the Rothana mobile application and website (together, the "Services").
Information We Collect
Contact Form
When you use the contact form, we collect your name, email address, and optionally your company name, along with the subject and message you write. This information is used solely to respond to your enquiry and is sent to our team at info@rothana.com.
Careers Application Form
When you apply through our careers page, we collect your name, email address, and the details you provide about your background and area of expertise. Your application is transmitted to our HR team at hr@rothana.com by email so we can evaluate and respond to your application. We use a third-party email delivery service (Resend) to deliver these messages.
AI Chat Assistant
The app includes an AI chat assistant to answer questions about Rothana. Messages you type into the chat are processed by an AI service to generate responses. Please do not share sensitive personal information (such as health, financial, or identification data) in the chat. Chat messages are used only to provide the answer to your question and are not used to build a profile about you.
Information We Do Not Collect
We do not require you to create an account, and we do not collect precise location data, contacts, photos, or advertising identifiers. We do not sell your personal information to anyone.
How We Use Your Information
- To respond to enquiries submitted through the contact form
- To review and respond to careers applications
- To provide answers through the AI chat assistant
- To maintain the security and reliability of our Services
Sharing of Information
We share personal information only with service providers that help us operate the Services — such as our email delivery provider (used to send careers applications to our HR team) and the AI provider that powers the chat assistant. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information where required by law.
Data Retention
Contact enquiries and careers applications are retained only as long as needed to handle your request or application, after which they are deleted. You may request deletion of your information at any time by contacting us.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@rothana.com and we will respond promptly.
Children's Privacy
Our Services are intended for a general professional audience and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
Security
We use reasonable technical and organizational measures to protect your information, including transmitting data over encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, alteration, or loss.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
- Email: info@rothana.com
- Careers & HR: hr@rothana.com
- Phone: +971 (0) 55 292 8161
- Address: No. 708, 7th Floor, Metropolis Tower, Business Bay, Dubai, UAE